Goalex Traders Privacy Policy

This Privacy Policy describes how Goalex Traders LLP (d/b/a Goalex Traders, “we,” “us,” or “our”) collects, uses, and discloses your information when you visit our website goalextraders.com (the “Site”) or make a purchase from us.

Effective Date: March 16, 2024

Information We Collect

We collect several types of information for various purposes to improve your experience on our Site and with our services.

  • Information you provide directly:
    • Account information: When you create an account, we collect your name, billing and shipping addresses, email address, and phone number.
    • Payment information: We use a secure third-party payment processor to collect your payment information when you make a purchase. We do not store your full credit card details.
    • Order information: We collect details about your purchases, such as the products you buy, the price, and any delivery instructions.
    • Communications: We collect information you provide when you contact us, such as through our contact form or live chat.
  • Information collected automatically:
    • Device information: We collect information about the device you use to access the Site, such as your browser type, IP address, operating system, and referral URLs.
    • Usage information: We collect information about your activity on the Site, such as the pages you visit, products you view, and search terms you use. This information is collected using cookies and similar technologies.

Use of Your Information

We use the information we collect for various purposes, including:

  • To process your orders and fulfill your requests.
  • To personalize your experience on the Site.
  • To improve our Site and services.
  • To send you marketing and promotional communications, with your consent.
  • To analyze trends and statistics.
  • To administer our Site and for internal operations, including troubleshooting, data analysis, security, and fraud prevention.

Sharing Your Information

We share your information with third-party service providers who help us operate our business and the Site. These service providers are obligated to maintain the confidentiality of your information and are restricted from using it for any other purpose than providing services to us.

We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.

Your Choices

You can manage your information preferences in the following ways:

  • Account settings: You can access and update your account information in your account settings.
  • Unsubscribe: You can unsubscribe from marketing emails by clicking the unsubscribe link in the emails we send you.
  • Cookies: Most browsers allow you to control cookies through their settings.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with our services. We will also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at info@goalextraders.com